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Shipping & Returns Shipping & Returns

Shipping
We ship domestic (USA) orders through the United States Postal Service. The amount you are charged for shipping depends on which shipping class you choose and the weight of your order. Weights are approximate and take packing materials into consideration. We ship Global Priority Mail when possible.

Returns

Defects
We will accept returns on defective items for store credit only.

New
We will accept returns on unopened, returnable items that are returned to us in resalable condition for store credit only. Most vinyl is sold on a one way only basis and is nonreturnable for credit.

We must be notified within 10 days of shipment date for new or defective returns.

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Katsen/It Hertz


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